Effective Date: 2025

Welcome to VeeVee Organics (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.veeveeorganics.co.uk and interact with our services.

1. Information We Collect

We collect different types of personal information to provide and improve our services, including:

a) Information You Provide to Us

• Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment details.
• Account Information: If you create an account, we may store your username, password, and preferences.

b) Information We Automatically Collect

• Device and Browsing Data: We collect information about your browser, device type, IP address, and browsing behavior on our website through cookies and similar tracking technologies.
• Usage Data: This includes pages visited, time spent on our site, and interactions with content.

c) Information from Third Parties

We may receive information from third-party services such as payment providers, advertising platforms, and analytics tools.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil your orders.
• To provide customer support and respond to inquiries.
• To send you promotional offers, newsletters, and updates (you can opt out at any time).
• To improve our website, products, and user experience.
• To detect and prevent fraud, security threats, and unauthorized transactions.
• To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• With Service Providers: We work with third-party payment processors, delivery services, and marketing platforms to operate our business.
• With Legal Authorities: If required by law, we may share information to comply with legal obligations, enforce our terms, or protect against fraud.
• With Business Partners: If we collaborate on promotions, your data may be shared with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences in your browser settings. Cookies help us:

• Remember your preferences.
• Analyse website traffic and improve performance.
• Personalize advertisements and marketing efforts.

5. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, so we encourage you to use strong passwords and safeguard your information.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

• Access: Request details of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails or adjust cookie settings.

To exercise these rights, contact us at info@veeveeorganics.co.uk.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the “Effective Date” updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@veeveeorganics.co.uk